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We Are NCACU!

Our data will come together as one in January: 

This past summer, our credit union family grew as we welcomed more than 5,000 Grandville members, now serving them as a division of North Central Area Credit Union. Today, as a unified credit union, we are a $230 million organization serving over 20,000 members. We’re excited for the next phase of serving you and your families. 

Beginning on January 19, 2024, we will combine all data into one unified operating system.  

Finalizing all systems and data is the last component of combining our credit union families. There will be downtime for certain services to accomplish this step. Please note the following dates and how they may impact you. 

Important Dates For ALL Members: 

Friday, January 19, 2024, OPEN:

  • Debit and Credit Cards will work with reduced limits. You may avoid using your cards by withdrawing cash for the weekend.

Saturday, January 2024, CLOSED

  • ALL Lobbies and Service Center Phones CLOSED. 
  • Online Banking, Mobile App, CU*Talk, and Shared Branching will be UNAVAILABLE.  
  • Debit and Credit Cards will work with reduced limits.

Sunday, January 21, 2024, CLOSED:

  • Debit and Credit Cards will work with reduced limits.

Monday, January 22, 2024, Lobbies OPEN Normal Hours:

  • ALL Lobbies and Service Center Phones will REOPEN. 
  • ALL SERVICES will be AVAILABLE! 

 

YOU can rest EASY: OUR management team and staff remain the SAME!  

Our NCACU staff has worked diligently for several months to make sure the transition goes smoothly. Remember, there has been no loss of jobs or changes to our team. As always, we’re here to serve you! 

Questions?  

If you need assistance, please call us anytime at (989) 910-5135 or (616) 532-9067. And if you haven’t yet, please like and follow the NCACU Facebook Page.

We appreciate your loyalty and are working to ensure all systems have a smooth, worry-free transition. 

Grandville Members: These FAQs give you more detailed information about the transition and your accounts.  

 

We Have Been Notified of Phishing Attacks That Have Spoofed NCACU. Please DO NOT click on any links or give out Personal information by text, email or phone. When in doubt call the Service Center.