Author Archives: tracy

Temporary Spaces

As our construction projects in Grayling, Houghton Lake and Roscommon move forward, be aware of temporary spaces, directional signs and lots of noise and dust!  However…We Are Open and Ready to Serve You!

Standish Retains Title

NCACU hosted their second annual “Around The Bases” varsity Softball and Baseball tournament on May 21st and Standish retained the title for both baseball and softball.  Schools from our four branch locations participated in the tournament with Grayling and Houghton Lake playing in the first game, with Grayling advancing to the Final; and Roscommon and Standish playing in the second game with Standish advancing to the Championship.  Roscommon and Houghton Lake vied for 3rd place with Roscommon winning.  The tournament is a “Fun-raiser” for the credit union as it is the only sponsored activity where all four branch communities come together for one event.  The event also serves as a Fund Raiser for the ball programs playing as all proceeds are returned to the teams. This year’s event raised more than $1500.

Don’t Let Them Scare You!

Members are reporting fraud attempts from calls claiming to be from the government trying to get payment for past due taxes or some such issue. Do NOT give out your personal information! Block the calls on your phone and Don’t answer calls from unknown numbers. That is really the only defense you have. Arguing with them will generally end up in more stress. Stay Strong!

New Positions Available!

New positions are coming available soon! Check it out and join our team!

Protect Your Account

As soon as one source of fraud is shut down, it seems the news is reporting another. While NCACU works very hard to protect our members from fraudulent activity it is critical that our members work hard to protect themselves.  We live in a digital age—and no one is completely safe from Identity theft. Members who don’t use electronic devices like debit cards, internet banking or online bill pay may think they are safe, but surprisingly, by not using these programs  it may be harder for you to detect fraudulent activity on your account. Recent reports of data breeches or fraudulent activity prove that no data base is completely safe and has banks and credit unions scrambling to close and issue new cards to prevent losses.

There are some things all members should be doing to protect your accounts. (more…)

Pay Attention!

A Roscommon member received a call from someone saying they were from North Central Area Credit Union. They were asking for her husband and wanting to know his ATM pin and account number. Our member was alert enough to not share any information. The caller asked her to call them back at 877-276-3721. The member Googled the number and it is registered as a fraudulent number.  Great detective work!! This is a good reminder to NEVER, EVER give out your account number, PIN, or any other personal information.  North Central Area Credit Union will NEVER call you and ask for your account information.  Similar threats are happening with calls about student loan relief, Charter Communications past due bills and offers to get you lower interest rates.  Don’t answer calls from numbers you don’t recognize.

Printing 1099 from E-Statements

Members trying to print their 1099 from their e-statements need to use the PDF option in the view choices of their statements.  Once you click on PDF, the document should view and print correctly.  If you need further help please call our Service Center. 

Tis the Season!

Falcon is a system the credit union uses to detect fraudulent activity on your account.  Falcon look for suspicious activity by recognizing patterns in where you generally shop.  So if you travel out of area and don’t notify the credit union, an alert can be set off on your account.  Another issue that can trigger an alert is if you are in a store locally and the store transaction is processed through a corporate headquarters in another state.  If you get a Falcon Alert phone call, LISTEN carefully to the details.  Members tend to only hear the location of the alert.  An example could be a Chain Store purchase in Houghton Lake that processes to Corporate headquarters in Alabama.  It’s a legitimate transaction, but the Falcon Alert could say, “Did you purchase $39.00 worth of goods at a Chain Store in Alabama?”  Members hear “Alabama” and quickly say “No,” resulting in their account being closed immediately.  Once your account is closed you have wait to get a new card.  That can be tough at this time of year.  Be sure to check all the details before you answer the questions.  Did you purchase that amount in a store by the same name in your local area.   Falcon Alerts are a very important part of protecting your accounts.  Your cooperation and patience is appreciated. 

Scholarship Winners Announced

NCACU is proud to announce our 2016 Scholarship Winners:

  • Amy Campeau, Roscommon Branch
  • April Gugin, Grayling Branch
  • Nicole Goltz, Standish Branch
  • Audrey McGee, Roscommon Branch

College students who are members in good standing can apply annually for our scholarship which focuses on strong academics and community volunteerism.  Congratulations to this years winners! We Are North Central!