It’s almost SHOPPING Season!! If you are going shopping or on vacation out of our area, please call the Service Center (989) 910-5135 and verify the phone number we have listed for your contact.
Falcon Alert will call members to verify transactions before they temporarily block a card for unusual activity. You don’t want them calling your house when you are standing in a store waiting to purchase goodies!
Falcon Alerts protect you from fraudulent use of your card, but it can be a bit irritating if the system doesn’t know that it is truly you shopping in Timbuktu! Keep us in the loop so we can protect you and your card! Happy Shopping!
Members who are college students have the opportunity to apply for NCACU’s Scholarship if they have completed at least 24 credit hours and are actively involved in volunteerism in their community. Check it out Here!
SecurLOCK is pleased to announce that they have upgraded systems allowing them to contact members via cell, text or email in the event that suspicious activity occurs on your VISA credit card. SecurLOCK will make attempts to contact you to verify purchases. If they can’t reach you to confirm it is you making the purchases, they will shut your card down to protect you. Remember, we will never ask you to verify your account number! SecurLOCK may ask you to contact our service center. As an important part of protecting you from fraud, please make sure your contact information is up to date on our records.
Members currently using our online bill pay system will need to take action to prepare for a system change that will make online bill pay part of our It’s Me 24/7 System. Yay! More convenience all in one location! Click on picture below for instructions.
Effective this month, members who have their mortgage with NCACU/Member First Mortgage will be able to make online payments right through their It’s Me 24/7 account. No more mailing checks or making a special stop at a branch! Once you log in to your It’s Me 24/7 account you will see your mortgage listed just like your credit card or vehicle loan. Now, you can click and make a payment!
Summer is a great time to Skip A Pay! If you have a loan that is eligible, apply for Skip a Pay and instead of your regularly monthly payment, you will make a $20 donation to the Scholarship Fund. Free up some cash and help students in college! Click here for more information and to apply.
Through the transition to our new phone system, our 1-800 number was inadvertently disconnected. Thanks to the members who notified us of the problem! We are working on a solution to this issue. In the meantime, please call (989) 910-5135. Our 24 Teller is the first option in our menu, or stay on the line for personal assistance from our Service Center in Houghton Lake. Thank you!