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Keeping financial and personal information secure is one of our most important responsibilities. NCACU is committed to protecting the information of our members and other visitors who use our website and mobile applications. We value your trust and handle all personal information with care. As with information we collect through other means, we use the information you provide online to respond to your needs, service your accounts, and provide you with information about other services.
USA Patriot Act
To help the government fight the funding of terrorism and money-laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.
What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.
Protecting Children’s Privacy Online
The Children’s Online Privacy Protection Act (COPPA) was passed by Congress in October 1998, with a requirement that the Federal Trade Commission (FTC) issue and enforce rules concerning children’s online privacy. The primary goal of the Act and the Rule is to place parents in control over what information is collected from their children online. NCACU does not knowingly collect, nor is our web site designed or directed to use personal information from children under the age of 13 without containing verifiable consent from their parents.
Internet Cookies
To provide better service and a more effective web site, the credit union may use cookies as part of our interaction with your Internet browser. A cookie is a small text file placed on your hard drive by our web page server. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses or capture your e-mail address. Cookies are commonly used on web sites and do not harm your system.
We may use cookies in places where you may need to register, such as online banking, or where you are able to customize the information, you see. Recording a cookie at such points makes your online experience easier and more personalized. We may also use cookies to identify what sections of our site our members visit most so we can continue to provide information on the products and services in which our members have demonstrated an interest. These cookies do not collect personally identifiable information and we do not combine information collected through cookies with other personal information to determine who you are or your email address. By configuring your preferences or options in your Internet browser, you can control if and how a cookie will be accepted.
Third Party Websites
NCACU may host several links to third party vendors on their website in hopes of providing quick and easy access to information related to your financial needs. Please keep in mind the following statements when accessing third party vendors:
- The member is leaving the credit union’s website
- The member is linking to an alternate website not operated by the credit union
- The credit union is not responsible for the content of the alternate website
- The credit union does not represent either the third party or the member if the two enter into a transaction
- Privacy and security policies may differ from those practiced by the credit union
SMS Privacy & Security
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Members may message our landline number at any time for communication. Message and Data Rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP
Email Security
Regular Internet email is not secure. You should never provide information that is sensitive or confidential such as your social security number, account number or PIN. We also ask that you do not send personal or account Information through regular email.
Opting Out And Your Privacy Rights
To learn more about or opt-out of interest-based advertising, please visit the industry opt-out pages operated by the Network Advertising Initiative and by the Digital Advertising Alliance To obtain more information and/or to opt-out of personalized advertising for Google and its partners sites, use the following link: http://adssettings.google.com. Please note, even if you opt-out of interest based advertising, you may still see other kinds of non-interest based advertising from us.
Opting Out And Your Privacy Rights
To learn more about or opt-out of interest-based advertising, please visit the industry opt-out pages operated by the Network Advertising Initiative and by the Digital Advertising Alliance To obtain more information and/or to opt-out of personalized advertising for Google and its partners sites, use the following link: http://adssettings.google.com. Please note, even if you opt-out of interest based advertising, you may still see other kinds of non-interest based advertising from us.
Have Questions?
We respect your privacy and we work hard to protect your personal information. If you have any questions, please contact us.
*Please never email personal information.