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Lost or Stolen Card

You can report a lost or stolen credit/debit card using the numbers listed for the card you need to report. It is important that you call the correct number as each is specific to the type of card you are using.

Please note that you may be asked to give your name, our full business name (North Central Area Credit Union), and the last four digits of your Social Security Number, your address or phone number in order to verify your account.

During Business Hours
Monday – Friday  9am – 5pm
Please call our Service Center at (989) 910-5135

After Hours
ATM (888) 241-2510
VISA Credit Card (800) 847-2911
MasterCard Debit Card (888) 241-2510


Out of the Country
VISA Credit Card: (Collect) 401-581-9994
ATM/MasterCard Debit Card: 909-941-1398